Privacy Policy 

As of January 2023

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1. Identity and contact details of the data controller

The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:

deepc GmbH
Blumenstrasse 28
80331 München
Deutschland
contact@deepc.ai
website: www.deepc.ai

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2. Contact details of the data protection officer

The designated data protection officer is:

DataCo GmbH
Dachauer Str. 65
80335 Munich
Germany
+49 89 7400 45840
website: www.dataguard.de

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3. General information on data processing

3.1. Scope of processing personal data

In general, we only process the personal data of our users to the extent necessary to provide a functioning website with our content and services. The regular processing of personal data only takes place with the consent of the user. Exceptions include cases where prior consent cannot be technically obtained and where the processing of the data is permitted by law.

3.2. Legal basis for data processing

Where consent is appropriate for processing personal data, Art. 6 (1) (1) (a) GDPR serves as the legal basis to obtain the consent of the data subject for the processing of their data.

As for the processing of personal data required for the performance of a contract of which the data subject is party, Art. 6 (1) (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual activities. When it is necessary to process personal data in order to fulfill a legal obligation to which our company is subject, Art. 6 (1) (1) (c) GDPR serves as the legal basis. If vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (1) (d) GDPR serves as the legal basis. If the processing of data is necessary to safeguard the legitimate interests of our company or that of a third party, and the fundamental rights and freedoms of the data subject do not outweigh the interest of the former, Art. 6 (1) (1) (f) GDPR will serve as the legal basis for the processing of data.

3.3. Data removal and storage duration

The personal data of the data subject will be erased or restricted as soon as the purpose of its storage has been accomplished. Additional storage may occur if this is provided for by the European or national legislator within the EU regulations, law, or other relevant regulations to which the data controller is subject. Restriction or erasure of the data also takes place when the storage period stipulated by the aforementioned standards expires, unless there is a need to prolong the storage of the data for the purpose of concluding or fulfiling the respective contract.

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4. Rights of the data subject

When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:

4.1. Right of access (Art. 15 GDPR)

You may request the data controller to confirm whether your personal data is processed by them.

If such processing occurs, you can request the following information from the data controller:

  • Purposes of processing
  • Categories of personal data being processed.
  • Recipients or categories of recipients to whom the personal data have been or will be disclosed.
  • Planned storage period or the criteria for determining this period
  • The existence of the rights of rectification, erasure or restriction or opposition.
  • The existence of the right to lodge a complaint with a supervisory authority.
  • If applicable, origin of the data (if collected from a third party).
  • If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected.
  • If applicable, transfer of personal data to a third country or international organization.

4.2. Right to rectification (Art. 16 GDPR)

You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay

4.3. Right to the restriction of processing (Art. 18 GDPR)

You may request the restriction of the processing of your personal data under the following conditions:

  • If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
  • The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use instead.
  • The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
  • If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests.

4.4. Right to erasure ("Right to be forgotten") (Art. 17 GDPR)

If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:

  • Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
  • You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
  • You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
  • Your personal data has been processed unlawfully.
  • The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
  • Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

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The right to deletion does not exist if the processing is necessary: 

  • to exercise the right to freedom of speech and information;
  • to fulfill a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
  • for reasons of public interest in the field of public health.
  • for archival purposes of public interest, scientific or historical research purposes or for statistical purposes.
  • to enforce, exercise or defend legal claims.

4.5. Right to data portability

You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data, if:

4.6. Right to object

For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (1) (e) or 6 (1) (1) (f) GDPR; this also applies to profiling based on these provisions. If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.

4.7. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. A list, of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

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5. Provision of website and creation of log files

5.1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device. The following data is collected:

  • Browser type and version used
  • The user's operating system
  • The user’s internet service provider
  • The IP address of the user
  • Date and time of access
  • Web pages from which the user’s system accessed our website
  • Web pages accessed by the user’s system through our website

This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

5.2. Purpose of data processing

The temporary storage of the IP address by the system is necessary for the delivery of the website to the computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.

The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.

For the aforementioned purposes, our legitimate interest lies in the processing of data in compliance with Art. 6 (1) (1) (f) GDPR.

5.3. Legal basis for data processing

The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (1) (f) GDPR.

5.4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished.

5.5. Objection and removal

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website.

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6. Use of cookies

6.1. Description and scope of data processing

When you visit our website, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our website for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie. Below describes both the technically necessary and unnecessary cookies that are used:

We use technically necessary cookies, which are required for the technical structure of the website. Without these cookies, our website cannot be displayed (completely correctly) or the support functions are not possible.

The following data is stored and transmitted in the technical necessary cookies:

  • Language settings
  • Entered search terms
  • Log-in information
  • Storage of search queries
  • Functionality of the website

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We use cookies on our website that are not technically necessary. Technically unnecessary cookies are text files that are not only used for the functionality of the website, but also collect other data.

As a result, the following data will be processed:

  • IP-address
  • Internet user location
  • Date and time of the website visit
  • Customization of advertisements to the user
  • Tracking of the surfing behavior
  • Linking the website visit with other social media platforms

6.2. Purpose of data processing

The purpose of using technically necessary cookies is to ensure the functionality of our website. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. We need technical necessary cookies for the following purposes: Functionality of the website. 

The use of technically not necessary cookies is carried out for the purpose of improving the quality of our website, its content and thus our reach and profitability. By setting these cookies, we learn how the website is used and can thus constantly optimize our offer. These cookies serve us particularly for the following purposes:

When you enter information into form fields on the website, for example to contact us or arrange a demonstration, we process and store that information in order to be able to do so. We use Google Analytics to monitor activity on the website to optimize the user experience with future updates.

6.3. Legal basis for data processing

The regulations of the Telecommunications-Telemedia Data Protection Act (TTDSG) are relevant for the storage of information in the end user's terminal equipment and/or access to information already stored in the end user's terminal equipment. If the setting and reading of cookies is technically necessary, this is done to ensure the functionality of our website. In this case, the storage of and access to cookies on your terminal equipment is carried out on the basis of § 25(2)(2) TTDSG. This storage of and access to the information in your terminal equipment serves to facilitate your use of our website and to be able to offer you our services as you have requested. Some functions of our website also do not work without the use of these cookies and could therefore not be offered. The cookies are generally deleted after the session ends (e.g. logging out or closing the browser) or after the expiry of a specified duration. Information on different storage periods for cookies can be found in the following sections of this data protection declaration.

As far as cookies are set that are not technically necessary, this is done on the basis of your expressed consent, which you can provide via the cookie banner. The basis for storing and accessing information in this case is § 25(1) TTDSG in conjunction with. Art. 6(1)(1)(a), Art. 7 GDPR. You can withdraw your consent at any time with effect for the future or subsequently grant it again by configuring your settings for cookies accordingly. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser software. Please note that the browser settings you make only affect the browser you are using. If personal data is processed following the storage of and access to the information on your terminal equipment, the provisions of the GDPR are relevant. Information on this can be found in the following sections of this privacy policy.

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7. Newsletter

7.1. Description and scope of data processing

You can subscribe to a newsletter on our website free of charge. When subscribing for the newsletter, the data from the input mask is transmitted to us.

  • Email address
  • Last name
  • First name
  • Job Role / Function

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No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The personal data you provide when subscribing to our newsletter is stored in the Salesforce Sales Cloud. The data is used exclusively by us. Under no circumstances will your data be sold to third-party companies, persons or institutions.

For more information on the Salesforce Sales Cloud, Salesforce Service Cloud and Salesforce Marketing Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR. 

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7.2. Purpose of data processing

The user's email address is collected to deliver the newsletter to the recipient. Additional personal data as part of the registration process is collected to prevent misuse of the services or email address.

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7.3. Legal basis for data processing

The legal basis for the processing of data provided by the user after registration for the newsletter is Art. 6 (1) (1) (a) GDPR if the user has given his consent.

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7.4. Duration of storage

The personal data you provide when subscribing to our newsletter is stored in the Salesforce Sales Cloud. Consent to storage can be revoked by sending an email to contact@deepc.ai. For more information on the Salesforce Sales Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

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7.5. Objection

The subscription for the newsletter can be canceled by the data subject at any time. For this purpose, every newsletter contains an opt-out link. It is also possible to withdraw the consent to the storage of personal data collected during the registration process by sending an email to contact@deepc.ai.

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8. Contact via Email

8.1. Description and scope of data processing

You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored. The data will be used for the processing of the conversation, and personal data provided may be stored in the Salesforce Sales Cloud. Consent to storage can be revoked by sending an email to contact@deepc.ai. For more information on the Salesforce Sales Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

8.2. Purpose of data processing

If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data. To ensure adequate follow up and communication regarding deepc products and services, personal data provided via email can be stored in the Salesforce Sales Cloud. For more information on the Salesforce Sales Cloud, see Section 11.

8.3. Legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) (f) GDPR. Our legitimate interest is to optimally answer your request that you send by email. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

8.4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. Personal data provided via email can be stored in the Salesforce Sales Cloud for the purposes of lead tracking and management. Consent to storage can be revoked by sending an email to contact@deepc.ai. For more information on the Salesforce Sales Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

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8.5. Objection and removal

The user has the possibility to withdraw consent to the processing of their personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. If you wish to revoke your consent to the storage of contact data, please send an email to contact@deepc.ai. In this case, all personal data stored while establishing contact will be deleted.

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9. Contact form

9.1. Description and scope of data processing

A Contact form is available on our website, which can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

When sending the message the following data will also be stored:

  • Email address
  • Last name
  • First name
  • Position
  • Institution
  • IP address of the user's device
  • Date and time of contact

Personal data provided via contact forms may be stored in the Salesforce Sales Cloud. Consent to storage can be revoked by sending an email to contact@deepc.ai. For more information on the Salesforce Sales Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

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9.2. Purpose of data processing

The processing of the personal data from the input mask as well as if you contact us by mail serves us for the purpose of establishing and maintaining contact. The other personal data processed during the sending process serve to prevent misuse of the Contact form and to ensure the security of our information technology systems.

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9.3. Legal basis for data processing

The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (1) (f) GDPR. Our legitimate interest is to provide you with the best possible response to the request you send to us via the contact form. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

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9.4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. Personal data provided via any of the contact forms on the deepc website can be stored in the Salesforce Sales Cloud for the purposes of lead tracking and management. Consent to storage can be revoked by sending an email to contact@deepc.ai. For more information on the Salesforce Sales Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

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9.5. Objection and removal

If the user contacts us via the input mask in the contact form or via email, the user can object to the storage of his or her personal data at any time. If you wish to revoke your consent to the storage of contact data, please send an email to contact@deepc.ai. In this case, all personal data stored while establishing contact will be deleted.

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10. Application via Email and application form

10.1. Scope of processing personal data

There is a form on our website which can be used for electronic job applications. If an applicant makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. The data is:

  • Title
  • First name
  • Last name
  • Telephone / mobile phone number
  • Email address
  • Information on education and training
  • Language skills
  • Curriculum vitae
  • Certificates

Alternatively, you can send us your application by email. In this case, we collect your email address and the information you provide in the email.

After sending your application, you will receive confirmation of receipt of your application documents from us by email.

Your data will not be passed on to third parties. The data will be used exclusively for processing your application.

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10.2. Purpose of data processing

The processing of personal data from the application form serves us solely to process your application. If you contact us by email, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the application form and to ensure the security of our information technology systems.

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10.3. Legal basis for data processing

The legal basis for the processing of the data is the initiation of the contractual relationship at the request of the data subject, Art. 6 (1) (1) (b) Alt. 1 GDPR and § 26 (1) (1) BDSG (Federal Act of Dataprotection).

The legal basis for the processing of data within the context of the applicant pool is the applicant's express consent, Art. 6 (1) (1) (a) GDPR.

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10.4. Duration of storage

After completion of the application procedure, the data will be stored for up to six months. Your data will be deleted after six months at the latest. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

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11. Usage of Salesforce Sales Cloud, Service Cloud and Marketing Cloud

11.1. Scope of processing 

On our Website we use Salesforce, a Customer-Relationship-Management (CRM) Tool. Service Provider is salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich currently stored on servers in Germany and France (or generally in the EU) and used to send order confirmations and shipping information. 

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11.2. Legal basis for the processing of personal data

The processing of your data in the Salesforce Sales Cloud is based, where relevant, on our legitimate interest in using a CRM system in accordance with Art. 6 Para. 1 lit f) EU-GDPR, otherwise on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a) EU GDPR.

The processing of your data in the Salesforce Service Cloud is based on your consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

The processing of your data in the Salesforce Marketing Cloud is based on your consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR.

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11.3. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. 

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11.4. Information about third country transfer/Danger notice 

While using Salesforce, your personal data will also be transferred to the USA. There is no adequacy decision for the USA according to Art. 45 (3) GDPR. We would like to point out that data transfer without an adequacy decision entails certain risks, which we would like to inform you about below:

Intelligence services in the USA use certain online identifiers (such as the IP address or unique identification numbers) as a starting point for monitoring individuals. In particular, it cannot be ruled out that these intelligence services have already collected information about you, with the help of which the data transmitted here can be traced back to you.

Providers of electronic communications services headquartered in the U.S. are subject to monitoring by U.S. intelligence services pursuant to 50 U.S. Code § 1881a ("FISA 702"). Accordingly, providers of electronic communications services headquartered in the U.S. have an obligation to provide personally identifiable information to U.S. authorities pursuant to 50 U.S. Code § 1881a, with no possible recourse available to you. Even encryption of data at the electronic communications service provider's data centers may not provide adequate protection because, with respect to imported data in its possession or custody or under its control, an electronic communications service provider has a direct obligation to provide access to or surrender such data. This obligation may explicitly extend to the cryptographic keys without which the data cannot be read.

The fact that this is not merely a "theoretical risk" is demonstrated by the ECJ ruling of July 16, 2020 (Case C 311/18, ,,Schrems-II").

With Salesforce, we have concluded guarantees in the form of standard contractual clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard data protection clauses can be requested from us.

For more information on the processing of your personal data through Salesforce, please visit the following link: https://www.salesforce.com/de/company/privacy/?tid=331677243558 

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12. Corporate web profiles on social networks

12.1. Twitter

We have a corporate presence on the Twitter social media platform, with headquarters located at: 

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland. 

On our company profile we provide information and offer Twitter users the possibility of communication. If you carry out an action on our Twitter company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a large extent have no influence on the processing of your personal data by Instagram, we cannot make any binding statements regarding the purpose and scope of the processing of your data.

Our corporate profile in social networks is used for communication and information exchange with (potential) customers. The deepc online presence includes, but is not limited to: 

  • Content such as news and relevant press releases
  • Descriptions and marketing of new products
  • Reference to interesting online articles
  • Promoting job openings

Publications on the company profile can contain the following content: 

  • Information about products
  • Information about services
  • Customer contact

Every user is free to publish personal data.

As far as we process your personal data in order to evaluate your online behavior, to offer you sweepstakes or to conduct lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 (1) (1) (a), Art. 7 GDPR. The legal basis for processing personal data for the purpose of communicating with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Thereby, our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

The data generated on the company profile are not stored in our own systems. For the processing of your personal data in third countries, we have provided appropriate guarantees in form of standard data protection clauses pursuant to Art. 46(2)(c) GDPR. A copy of the standard data protection clauses can be requested from us.

You can object at any time to the processing of your personal data that we collect within the framework of your use of our Twitter corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to contact@deep.ai. For further information on the processing of your personal data by Twitter and the corresponding objection options, please click here: Twitter: https://twitter.com/de/privacy

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13. Use of corporate profiles in professionally oriented networks

13.1. Scope of data processing

We use corporate profiles on professionally oriented networks. We maintain a corporate presence on the following professionally oriented networks:

LinkedIn:

LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland

On our site we provide information and offer users the possibility of communication. The corporate profile is used for job applications, information, public relations, and active sourcing. We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate profile. Further information can be found in the privacy policy of LinkedIn, accessible via the link below: https://www.linkedin.com/legal/privacy-policy

If you carry out an action on our company profile (e.g. comments, contributions, likes etc.), you may make personal data (e.g. clear name or photo of your user profile) public.

13.2. Legal basis for data processing

The legal basis for the processing of personal data for the purpose of communication with customers and interested parties is Art. 6 (1) (1) (f) GDPR. Our legitimate interest is to answer your request optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (1) (b) GDPR.

13.3. Purpose of the data processing

Our corporate web profile serves to inform users about our services. Every user is free to publish personal data.

13.4. Duration of storage

We store your activities and personal data published via our corporate web profile until you withdraw your consent. In addition, we comply with the statutory retention periods.

13.5. Objection and removal

You can object at any time to the processing of your personal data which we collect within the scope of your use of our corporate web profile and assert your rights as a data subject mentioned under IV. of this privacy policy. Please send us an informal email to the email address stated in this privacy policy.

You can find further information on objection and removal options here for LinkedIn below: https://www.linkedin.com/legal/privacy-policy

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14. Hosting

The website is hosted on servers of a service provider commissioned by us. Our service provider is Webflow.

Webflow, Inc. 

398 11th Street, Floor 2, San Francisco, CA 94103

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is:

14.1. Browser type and version

  • Used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time and date of the server request
  • IP address of the user's device

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This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - and server log files are therefore recorded. The server of the website is geographically located in the European Union (EU) or the European Economic Area (EEA).

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15. Registration
15.1. Description and scope of data processing

We offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is collected as part of the registration process:

  • Email address
  • Last name
  • First name
  • Role

As part of the registration process, the user's consent to the processing of this data is obtained.

15.2. Purpose of data processing

Registration of the user is required for the provision of certain content and services on our website.

To log into deepcOS, users are required to provide their email as a user name. Users also provide their name and role, which enables us to customize the experience and display of deepcOS tailored to best suit them and their needs.

15.3. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 (1) (1) (a) GDPR if the user has given their consent.

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15.4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

This is the case for the data collected during the registration process if the registration is canceled or modified on our website.

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15.5. Objection and removal

As a user you have the possibility to cancel the registration at any time. You can request a change to the data stored about you at any time.

To delete their deepcOS account, users should email contact@deepc.ai and request that their account be deleted from our database. This request will be processed by our team, after which email confirmation of the deleted account will be provided via email.

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16. Usage of Plugins

We use plugins for various purposes. The plugins used are listed below:

16.1. Google Analytics

16.1.1. Scope of the processing of personal data

We use Google Analytics 4, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Analytics 4 examines, among other things, the origin of visitors, the time they spend on individual pages, and the use of search engines, thus allowing better monitoring of the success of advertising campaigns. Google sets a cookie on your computer. This allows personal data to be stored and evaluated, in particular the activity of the user (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymized user IDs).

We use Google Analytics 4 to evaluate your use of our online presence, to compile reports on your activities and to use further Google services associated with the use of our online presence and internet usage.

Google Analytics 4 does not log or store individual IP addresses. Analytics does provide coarse geo-location data by deriving the following metadata from IP addresses: City (and the derived latitude and longitude of the city), Continent, Country, Region, Subcontinent (and ID-based counterparts). For EU-based traffic, IP-address data is used solely for geo-location data derivation before being immediately discarded. It is not logged, accessible, or used for any additional use cases. Google Analytics 4 collects all data from EU-based devices (based on IP-geo lookup) through domains and on servers based in the EU before forwarding traffic to Analytics servers for processing, potentially also servers of Google LLC based in the USA (see here for more details: https://support.google.com/analytics/answer/12017362?hl=en).

On behalf of the operator of this online presence, Google will use this information for the purpose of evaluating your use of the online presence, compiling reports on the activities of the online presence and providing other services relating to the use of the online presence and internet usage to the operator of the online presence. More information on the processing of data by Google can be found here: https://policies.google.com/privacy?hl=en-GB

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16.1.2. Purpose of data processing

The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the site.

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16.1.3. Legal basis for the processing of personal data

The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

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16.1.4. Duration of storage

Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law.

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16.1.5. Withdrawal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation. You can prevent the collection as well as the processing of your personal data by Google by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de

For more information on objection and removal options vis-à-vis Google, see:
https://policies.google.com/privacy?gl=DE&hl=de

16.1.6. Danger notice

Your personal data will also be transferred to the USA. There is no adequacy decision for the USA according to Art. 45 (3) GDPR. We would like to point out that data transfer without an adequacy decision entails certain risks, which we would like to inform you about below:

Intelligence services in the USA use certain online identifiers (such as the IP address or unique identification numbers) as a starting point for monitoring individuals. In particular, it cannot be ruled out that these intelligence services have already collected information about you, with the help of which the data transmitted here can be traced back to you.

Providers of electronic communications services headquartered in the U.S. are subject to monitoring by U.S. intelligence services pursuant to 50 U.S. Code § 1881a ("FISA 702"). Accordingly, providers of electronic communications services headquartered in the U.S. have an obligation to provide personally identifiable information to U.S. authorities pursuant to 50 U.S. Code § 1881a, with no possible recourse available to you. Even encryption of data at the electronic communications service provider's data centers may not provide adequate protection because, with respect to imported data in its possession or custody or under its control, an electronic communications service provider has a direct obligation to provide access to or surrender such data. This obligation may explicitly extend to the cryptographic keys without which the data cannot be read.

The fact that this is not merely a "theoretical risk" is demonstrated by the ECJ ruling of July 16, 2020 (Case C 311/18, ,,Schrems-II").
With Google, we have concluded guarantees in the form of standard contractual clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard contractual clauses can be requested from us.

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16.2. Google Ads Remarketing

16.2.1. Scope of processing of personal data

We use Google Ads Remarketing of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (Hereinafter referred to as Google). Google Remarketing is used for the renewed addressing of visitors to the online presence for advertising purposes via Google Ads ads. Google Ads Remarketing can be used to create target groups ("similar target groups") who, for example, have visited certain pages. This makes it possible to identify the user on other online presences and to display targeted advertising. Google places a cookie on the user's computer. This allows personal data to be stored and evaluated, in particular the user's activity (in particular which pages have been visited and which elements have been clicked on), device and browser information (in particular the IP address and operating system), data about the advertisements displayed (in particular which advertisements have been displayed and whether the user has clicked on them) and also data from advertising partners (in particular pseudonymised user IDs). Further information on the collection and storage of data by Google can be found here:
https://policies.google.com/privacy?hl=en-GB

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16.2.2. Purpose of data processing

The purpose of processing personal data is to specifically address a target group. The cookies stored on the user's terminal device recognise the user when visiting an online presence and can therefore display advertisements in line with the user's interests.

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16.2.3. Legal basis for the processing of personal data

The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

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16.2.4. Duration of storage

Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes.

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16.2.5. Possibility of revocation of consent and removal

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
You may prevent the collection and processing of your personal data by Google by preventing the storage of cookies by third parties on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. your IP address) to Google and to prevent the processing of this data by Google by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en

With the following link you can deactivate the use of your personal data by Google:
https://adssettings.google.com

Further information on objection and removal options against Google can be found at:
https://policies.google.com/privacy?hl=en-GB

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16.2.6. Danger notice

The danger notice for Google Analytics also applies to Google Ads Remarketing. 

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16.3. Cookiebot

16.3.1. Scope of processing of personal data

We use functionalities of the Cookie Content solution Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as Cybot).

Cookiebot offers a software solution that takes care of the collection of consent about cookie usage and the tracking of online users. Cookiebot informs the users of our website about the cookies used on our website. You also have the possibility to deactivate cookie groups except for functional cookies (which are necessary for the smooth display of our website). We are obliged to document your consent or refusal in accordance with Art. 7 para. 1 GDPR.

The following personal data will be processed by Cybot:

  • The IP-number of the end user in anonymized form (the last three digits are set to '0').
  • Date and time of consent given.
  • Browser of the user.
  • The URL where consent was given.
  • An anonymous, random and encrypted key.
  • The consent status of the end user, which serves as proof of consent.

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Cookies of Cybot are stored on your device. The key and consent status are also stored in the user's browser in the cookie of Cybot called "CookieConsent". This enables the website to automatically read and follow the end user's consent in all subsequent page requests and future user sessions for up to 12 months. The key will be used for the proof of consent and for an additional option to check if the consent status stored in the user's browser is unmodified compared to the original consent sent to Cybot.

If the "Collective Consent-feature" is enabled to control the consent for multiple web pages through a single user consent, Cybot will also store another separate, random, unique ID with the user's consent. If all the following criteria are met, this key will be stored in an encrypted form in the cookie "CookieConsentBulkTicket" in the user's browser.

All data is hosted in an Azure data center of the cloud provider Microsoft Ireland Operations Ltd, South County Business Park, One Microsoft Court, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland. For further information on the processing of data by Cybot, please click here:
https://www.cookiebot.com/en/privacy-policy/

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16.3.2. Purpose of data processing

We use Cookiebot to create and display cookie statements for users and to store and display cookie scan reports in the privacy policy. This enables us to comply with our information obligations towards the users of our website in accordance with Art. 13, 14 GDPR and to obtain and document consents to the use of cookies in compliance with the data protection laws.

Furthermore, we use Cookiebot to obtain aggregated information about the selection decisions of users regarding accepted cookie types and to create a graphical representation of these in the Service-Manager.

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16.3.3. Legal basis for the processing of personal data

The legal basis for data processing is Art. 6 (1) (1) (f) GDPR. Our legitimate interest here lies in the data processing purposes mentioned under 2. The interests and rights of users are considered accordingly by anonymising the IP address.

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16.3.4. Duration of storage

Your personal information will be stored by Cybot for as long as necessary to fulfill the purposes described in this privacy policy or as required by law, e.g. for tax and accounting purposes. The cookies used by Cookiebot are stored on the users' device for up to 12 months.

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16.3.5. Possibility of revocation of consent and removal

You can prevent the collection and processing of your personal data by Cybot by preventing the storage of third party cookies on your computer, by using the "Do Not Track" function of a supporting browser, by deactivating the execution of script code in your browser or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

For more information on how to object and remove a complaint against Cybot, please see:
https://www.cookiebot.com/en/privacy-policy/

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16.5. LinkedIn Insight Tag

16.5.1. Scope of processing of personal data

We use functionalities of the marketing plugin LinkedIn Insight Tag from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland (hereinafter referred to as LinkedIn). The plugin allows us to obtain information about the website visitors and maintain detailed campaign reports. In particular, the following personal data is processed by LinkedIn: URL, referrer URL, IP address shortened or hashed, device and browser properties (User Agent) and timestamps.

Cookies from LinkedIn are stored on your end device. Further information about the cookies used can be found here: https://www.linkedin.com/legal/cookie-policy

LinkedIn does not share any personally identifiable information with us, but only provides aggregated audience reports and advertisements. LinkedIn also offers a remarketing feature that allows us to display targeted personalized advertising outside of our website without revealing your identity.

For more information on how LinkedIn processes the data, please click here:
https://www.linkedin.com/legal/privacy-policy

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16.5.2. Purpose of data processing

We use LinkedIn Insight Tag to collect information about visitors to our website.

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16.5.3. Legal basis for the processing of personal data

The legal basis for the processing of personal data is the user's given consent in accordance with Art. 6 (1) (1) (a) GDPR.

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16.5.4. Duration of storage

The direct identifiers of members will be removed within seven days in order to pseudonymize the data. These remaining pseudonymized data will then be deleted within 180 days.

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16.5.5. Possibility of revocation and removal

You have the right to revoke your data protection declaration of consent at any time. Revocation of your consent does not affect the legality of the processing that has taken place on the basis of your consent until revocation.

You can prevent LinkedIn from collecting and processing your personal information by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. For further information on objection and removal options against Linkedin Insight Tag, please visit:
https://www.linkedin.com/legal/privacy-policy

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16.5.6. Danger notice

The danger notice for Google Analytics also applies to LinkedIn Insight Tag.

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16.6. Calendly 

16.6.1. Scope of processing of personal data

We use Calendly (hereinafter referred to as “Calendly”). Calendly is a calendar application for arranging appointments and is provided by Calendly, BB&T Tower 271, 17th St NW, Atlanta, GA 30363, United States of America. Calendly places Cookies in your browser and creates logfiles. The following data is processed:

  • Log data
  • IP address
  • Unique device identifier
  • Internet Service Provider
  • Appointment information
  • Calendar information
  • Cookie information
  • Geographic location
  • Device operating system

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Personal data provided via Calendly is automatically stored in the Salesforce Sales Cloud for the purposes of lead tracking, management and follow up. Consent to storage can be revoked by sending an email to contact@deepc.ai. For more information on the Salesforce Sales Cloud, see Section 11. The processing of your data is based on the legal basis of Article 6 Paragraph 1 Clause 1 Letter a) EU GDPR. 

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16.6.2. Purpose of data processing

The purpose of data processing is the optimization, communication, analytics, and functionality of the application. 

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16.6.3. Legal basis for the processing of personal data

The legal basis for the processing is the users consent according to Article 6 (1) lit. a GDPR.


16.6.4. Duration of storage

The retention period is the time span the collected data is saved for the processing purposes. Data provided via Calendly and stored automatically within the Salesforce Sales Cloud takes place until consent is revoked, which is possible by sending an email to contact@deepc.ai.The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.


16.6.5. Possibility of objection and removal

For further information on objection and removal please visit the following link: https://calendly.com/privacy. In order to keep your Personal Data accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or DELETION of such Personal Data. We will do our best to honour your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you our Website, contact us at support@calendly.com or the address set forth at the end of this Notice. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


16.6.6. Notice on third country transfer

Your personal data will also be transferred to the USA. There is no adequacy decision for the USA according to Art. 45 (3) GDPR. We would like to point out that data transfer without an adequacy decision entails certain risks, which we would like to inform you about below:

Intelligence services in the USA use certain online identifiers (such as the IP address or unique identification numbers) as a starting point for monitoring individuals. In particular, it cannot be ruled out that these intelligence services have already collected information about you, with the help of which the data transmitted here can be traced back to you.

Providers of electronic communications services headquartered in the U.S. are subject to monitoring by U.S. intelligence services pursuant to 50 U.S. Code § 1881a ("FISA 702"). Accordingly, providers of electronic communications services headquartered in the U.S. have an obligation to provide personally identifiable information to U.S. authorities pursuant to 50 U.S. Code § 1881a, with no possible recourse available to you. Even encryption of data at the electronic communications service provider's data centers may not provide adequate protection because, with respect to imported data in its possession or custody or under its control, an electronic communications service provider has a direct obligation to provide access to or surrender such data. This obligation may explicitly extend to the cryptographic keys without which the data cannot be read.

The fact that this is not merely a "theoretical risk" is demonstrated by the ECJ ruling of July 16, 2020 (Case C 311/18, ,,Schrems-II").

With Calendly, we have concluded guarantees in the form of standard contractual clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard data protection clauses can be requested from us.

For further information about the above mentioned third country transfer please check the providers privacy policy: https://calendly.com/de/pages/privacy

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16.7. Salesforce Chatbot

16.7.1. Scope of processing of personal data

We use the Salesforce Einstein Chatbot (hereinafter referred to as “Chatbot”). The chatbot is an integration provided by Salesforce (Salesforce, Inc., 1166 West Newport Center Dr. Deerfield Beach, FL 33442) and is used to communicate with prospects and/or clients. The following data is processed:

  • Name
  • Surname
  • Institution 
  • Role 
  • Email address

 

16.7.2. Purpose of data processing

The purpose of data processing is the direct communication with customers and/or prospects about our products. Personal data provided via the Chatbot is also stored in the Salesforce Sales Cloud for the purposes of lead tracking and management. The processing takes place until consent is revoked, which is possible by sending an email to contact@deepc.ai.


16.7.3. Legal basis for the processing of personal data

The legal basis for the processing is the users consent according to Article 6 (1) lit. a GDPR.


16.7.4. Duration of storage

The retention period is the time span the collected data is saved for the processing purposes. Personal data provided via the Salesforce Chatbot is stored in the Salesforce Sales Cloud for the purposes of lead tracking and management. The processing takes place until consent is revoked, which is possible by sending an email to contact@deepc.ai. The data will be deleted as soon as they are no longer needed for the processing purposes. 


16.7.5. Possibility of objection and removal

For further information on objection and removal please visit the following link: https://www.salesforce.com/de/company/privacy/. To exercise your rights in relation to your personal information, or if you have any questions about our privacy practices, please fill out this form, email us at privacy@salesforce.com or datasubjectrequest@salesforce.com, contact us by phone at 1-844-287-7147 or write to us at: Salesforce Data Protection Officer (Salesforce Privacy Team) (and in India a Grievance Officer)

415 Mission St., 3rd Floor, San Francisco, CA 94105, United States

When contacting us, please provide your country and/or state of residence. If you feel that we have not been able to help you with your complaint or concern and you are located in the EEA or the UK, you have the right to lodge a complaint with the relevant supervisory authority. If you work or live in a country that is a member of the European Union or is located in the EEA, you can find the contact details of your relevant data protection authority on the following website.


16.7.6. Notice on third country transfer

Your personal data will also be transferred to the USA. There is no adequacy decision for the USA according to Art. 45 (3) GDPR. We would like to point out that data transfer without an adequacy decision entails certain risks, which we would like to inform you about below: Intelligence services in the USA use certain online identifiers (such as the IP address or unique identification numbers) as a starting point for monitoring individuals. In particular, it cannot be ruled out that these intelligence services have already collected information about you, with the help of which the data transmitted here can be traced back to you. Providers of electronic communications services headquartered in the U.S. are subject to monitoring by U.S. intelligence services pursuant to 50 U.S. Code § 1881a ("FISA 702"). Accordingly, providers of electronic communications services headquartered in the U.S. have an obligation to provide personally identifiable information to U.S. authorities pursuant to 50 U.S. Code § 1881a, with no possible recourse available to you. Even encryption of data at the electronic communications service provider's data centers may not provide adequate protection because, with respect to imported data in its possession or custody or under its control, an electronic communications service provider has a direct obligation to provide access to or surrender such data. This obligation may explicitly extend to the cryptographic keys without which the data cannot be read. The fact that this is not merely a "theoretical risk" is demonstrated by the ECJ ruling of July 16, 2020 (Case C 311/18, ,,Schrems-II").

With Salesforce, we have concluded guarantees in the form of standard contractual clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard data contractual clauses can be requested from us.

For further information about the above mentioned third country transfer please check the providers privacy policy: https://www.salesforce.com/de/company/privacy

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16.8. AWS Cognito 

16.8.1. Scope of processing of personal data

For our Online Web Demo we use Cognito, a tool provided by Amazon Web Services (AWS) for authentication, authorization, and user management. Amazon.com, Inc. is located at: 

410 Terry Ave N, Seattle 98109, WA, United States of America. 

The following data is processed:

  • Name
  • Surname
  • Institution 
  • Role 
  • Email address

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16.8.2. Purpose of data processing

The purpose of data processing is to enable users to securely access our online demo within our website, to understand which types of users are accessing our online demo, and to identify additional prospects for sales. Users can sign in directly with a username and password, or via Google Single Sign.  Depending on the role that is indicated during sign up, different features within the product are presented. 

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16.8.3. Legal basis for the processing of personal data

The legal basis for the processing is the users consent according to Article 6 (1) lit. a GDPR.

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16.8.4. Duration of storage

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes. The data will be deleted as soon as they are no longer needed for the processing purposes. 

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16.8.5. Possibility of objection and removal

The collection of data for the provision of the Online Web Demo is essential for the operation of the Online Web Demo. The user can object to this. To do so, send an informal email to contact@deepc.de. To have their data removed from our system, they will need to contact us. This is not something the user can initiate themselves. To be able to use the online demo, the user also must consent to the processing of their data - they can’t use the demo without it. 

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16.8.6. Notice on third country transfer/Danger Notice

Your personal data will also be transferred to the USA. There is no adequacy decision for the USA according to Art. 45 (3) GDPR. We would like to point out that data transfer without an adequacy decision entails certain risks, which we would like to inform you about below:

Intelligence services in the USA use certain online identifiers (such as the IP address or unique identification numbers) as a starting point for monitoring individuals. In particular, it cannot be ruled out that these intelligence services have already collected information about you, with the help of which the data transmitted here can be traced back to you.

Providers of electronic communications services headquartered in the U.S. are subject to monitoring by U.S. intelligence services pursuant to 50 U.S. Code § 1881a ("FISA 702"). Accordingly, providers of electronic communications services headquartered in the U.S. have an obligation to provide personally identifiable information to U.S. authorities pursuant to 50 U.S. Code § 1881a, with no possible recourse available to you. Even encryption of data at the electronic communications service provider's data centers may not provide adequate protection because, with respect to imported data in its possession or custody or under its control, an electronic communications service provider has a direct obligation to provide access to or surrender such data. This obligation may explicitly extend to the cryptographic keys without which the data cannot be read.

The fact that this is not merely a "theoretical risk" is demonstrated by the ECJ ruling of July 16, 2020 (Case C 311/18, ,,Schrems-II").

With AWS, we have concluded guarantees in the form of standard contractual clauses pursuant to Art. 46 (2) lit. c DSGVO. A copy of the standard data protection clauses can be requested from us.

For further information about the above mentioned third country transfer please check the providers privacy policy: https://aws.amazon.com/de/privacy/

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17. Subject to change

We reserve the right to make changes to this data protection declaration at any time. The privacy policy is updated regularly and any changes are automatically published on our website.

This privacy policy has been created with the assistance of DataGuard.